Privacy Policy

At Thrive Health & Nutrition, we are committed to protecting the privacy and confidentiality of our valued members. This privacy policy outlines how we collect, store, and use members’ details within the Thrive Health & Nutrition organization.

1. Information Collection: We collect personal information such as names, email addresses, and other relevant details when members sign up for our services or make a purchase. This information is voluntarily provided by members and is essential for us to provide a personalised and seamless experience.
2. Use of Members’ Details: Members’ information is used solely for the purpose of enhancing their shopping experience, providing personalised recommendations, and delivering relevant communications such as order updates, promotions, and exclusive offers.
3. Information Security: We implement appropriate security measures to protect members’ data from unauthorized access, alteration, or disclosure. We maintain strict internal controls and employ industry-standard security practices to ensure the confidentiality and integrity of member information.
4. Limited Sharing of Information: We do not sell, trade, or share members’ details with third parties outside of the Thrive Health & Nutrition organisation unless required by law or as necessary to fulfil members’ orders or requests. We may share limited information with trusted service providers who assist us in delivering our services, provided they adhere to strict confidentiality obligations.
5. Opting Out: Members have the option to unsubscribe from our communications at any time by following the instructions provided in the email or by contacting our customer service team. However, please note that unsubscribing may limit your access to exclusive offers and personalized recommendations.
6. Data Retention: We retain members’ information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Upon request, we will securely delete or anonymise members’ personal information, subject to legal and operational requirements.
7. Updates to the Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Members will be notified of any significant updates, and the revised policy will be made available on our website.

By becoming a member of Thrive Health & Nutrition, you consent to the collection, storage, and use of your personal information as described in this privacy policy.

If you have any questions or concerns regarding our privacy practices, please contact our customer service team. We value your privacy and are dedicated to safeguarding your personal information.