Shipping Information
If you have any other questions or concerns regarding shipping that have not been addressed here, please don’t hesitate to reach out to our Customer Service team. We are here to assist you and ensure a smooth shipping experience with Thrive Health & Nutrition.
Free Click and Collect – Highpoint Shopping Centre (VIC)
Flat Rate Shipping – $9.95
Free shipping with orders over $150
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Where do you ship to?
We offer Australia-wide shipping.
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How long does shipping take?
Typically, orders arrive within 3-7 business days, while orders to Western Australia or rural Australia may take 1-2 days more.
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Can I track my shipment?
Absolutely! The status of your order will be updated via your order confirmation email.
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What if my package is lost or damaged during transit?
We take utmost care in packaging your items to ensure they arrive in excellent condition. In the rare event that your package is lost or damaged during transit, please contact our Customer Service team immediately. We will work with you to resolve the issue and ensure your satisfaction.
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Do you offer express shipping?
No, we do not currently offer express shipping. If you urgently need your parcel please contact our Customer Service team and we will do our best to accommodate your needs.
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Can I change my shipping address after placing an order?
If you need to change your shipping address after placing an order, please contact our Customer Service team as soon as possible. We will do our best to accommodate your request, although changes may not be possible if the order has already been shipped.